import { Querier } from '@platform-modules/db';
import * as drizzle_orm_pg_core from 'drizzle-orm/pg-core';

declare const supportMessages: drizzle_orm_pg_core.PgTableWithColumns<{
    name: "support_messages";
    schema: undefined;
    columns: {
        id: drizzle_orm_pg_core.PgColumn<{
            name: "id";
            tableName: "support_messages";
            dataType: "string";
            columnType: "PgUUID";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: true;
            isPrimaryKey: true;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        parentType: drizzle_orm_pg_core.PgColumn<{
            name: "parent_type";
            tableName: "support_messages";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        parentId: drizzle_orm_pg_core.PgColumn<{
            name: "parent_id";
            tableName: "support_messages";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        authorType: drizzle_orm_pg_core.PgColumn<{
            name: "author_type";
            tableName: "support_messages";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        body: drizzle_orm_pg_core.PgColumn<{
            name: "body";
            tableName: "support_messages";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        visibility: drizzle_orm_pg_core.PgColumn<{
            name: "visibility";
            tableName: "support_messages";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: false;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        createdAt: drizzle_orm_pg_core.PgColumn<{
            name: "created_at";
            tableName: "support_messages";
            dataType: "date";
            columnType: "PgTimestamp";
            data: Date;
            driverParam: string;
            notNull: true;
            hasDefault: true;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
    };
    dialect: "pg";
}>;
declare const supportStateTransitions: drizzle_orm_pg_core.PgTableWithColumns<{
    name: "support_state_transitions";
    schema: undefined;
    columns: {
        id: drizzle_orm_pg_core.PgColumn<{
            name: "id";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgUUID";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: true;
            isPrimaryKey: true;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        parentType: drizzle_orm_pg_core.PgColumn<{
            name: "parent_type";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        parentId: drizzle_orm_pg_core.PgColumn<{
            name: "parent_id";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        fromStatus: drizzle_orm_pg_core.PgColumn<{
            name: "from_status";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        toStatus: drizzle_orm_pg_core.PgColumn<{
            name: "to_status";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        actorId: drizzle_orm_pg_core.PgColumn<{
            name: "actor_id";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        reason: drizzle_orm_pg_core.PgColumn<{
            name: "reason";
            tableName: "support_state_transitions";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: false;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        at: drizzle_orm_pg_core.PgColumn<{
            name: "at";
            tableName: "support_state_transitions";
            dataType: "date";
            columnType: "PgTimestamp";
            data: Date;
            driverParam: string;
            notNull: true;
            hasDefault: true;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
    };
    dialect: "pg";
}>;
declare const supportAttachments: drizzle_orm_pg_core.PgTableWithColumns<{
    name: "support_attachments";
    schema: undefined;
    columns: {
        id: drizzle_orm_pg_core.PgColumn<{
            name: "id";
            tableName: "support_attachments";
            dataType: "string";
            columnType: "PgUUID";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: true;
            isPrimaryKey: true;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        parentType: drizzle_orm_pg_core.PgColumn<{
            name: "parent_type";
            tableName: "support_attachments";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        parentId: drizzle_orm_pg_core.PgColumn<{
            name: "parent_id";
            tableName: "support_attachments";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        objectKey: drizzle_orm_pg_core.PgColumn<{
            name: "object_key";
            tableName: "support_attachments";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        fileName: drizzle_orm_pg_core.PgColumn<{
            name: "file_name";
            tableName: "support_attachments";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: false;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        mimeType: drizzle_orm_pg_core.PgColumn<{
            name: "mime_type";
            tableName: "support_attachments";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: false;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        createdAt: drizzle_orm_pg_core.PgColumn<{
            name: "created_at";
            tableName: "support_attachments";
            dataType: "date";
            columnType: "PgTimestamp";
            data: Date;
            driverParam: string;
            notNull: true;
            hasDefault: true;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
    };
    dialect: "pg";
}>;
declare const slaPolicies: drizzle_orm_pg_core.PgTableWithColumns<{
    name: "sla_policies";
    schema: undefined;
    columns: {
        scopeKey: drizzle_orm_pg_core.PgColumn<{
            name: "scope_key";
            tableName: "sla_policies";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: true;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        target: drizzle_orm_pg_core.PgColumn<{
            name: "target";
            tableName: "sla_policies";
            dataType: "string";
            columnType: "PgText";
            data: string;
            driverParam: string;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: [string, ...string[]];
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
        dueMinutes: drizzle_orm_pg_core.PgColumn<{
            name: "due_minutes";
            tableName: "sla_policies";
            dataType: "number";
            columnType: "PgInteger";
            data: number;
            driverParam: string | number;
            notNull: true;
            hasDefault: false;
            isPrimaryKey: false;
            isAutoincrement: false;
            hasRuntimeDefault: false;
            enumValues: undefined;
            baseColumn: never;
            identity: undefined;
            generated: undefined;
        }, {}, {}>;
    };
    dialect: "pg";
}>;
declare const helpdeskSchema: {
    supportMessages: drizzle_orm_pg_core.PgTableWithColumns<{
        name: "support_messages";
        schema: undefined;
        columns: {
            id: drizzle_orm_pg_core.PgColumn<{
                name: "id";
                tableName: "support_messages";
                dataType: "string";
                columnType: "PgUUID";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: true;
                isPrimaryKey: true;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            parentType: drizzle_orm_pg_core.PgColumn<{
                name: "parent_type";
                tableName: "support_messages";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            parentId: drizzle_orm_pg_core.PgColumn<{
                name: "parent_id";
                tableName: "support_messages";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            authorType: drizzle_orm_pg_core.PgColumn<{
                name: "author_type";
                tableName: "support_messages";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            body: drizzle_orm_pg_core.PgColumn<{
                name: "body";
                tableName: "support_messages";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            visibility: drizzle_orm_pg_core.PgColumn<{
                name: "visibility";
                tableName: "support_messages";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: false;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            createdAt: drizzle_orm_pg_core.PgColumn<{
                name: "created_at";
                tableName: "support_messages";
                dataType: "date";
                columnType: "PgTimestamp";
                data: Date;
                driverParam: string;
                notNull: true;
                hasDefault: true;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
        };
        dialect: "pg";
    }>;
    supportStateTransitions: drizzle_orm_pg_core.PgTableWithColumns<{
        name: "support_state_transitions";
        schema: undefined;
        columns: {
            id: drizzle_orm_pg_core.PgColumn<{
                name: "id";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgUUID";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: true;
                isPrimaryKey: true;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            parentType: drizzle_orm_pg_core.PgColumn<{
                name: "parent_type";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            parentId: drizzle_orm_pg_core.PgColumn<{
                name: "parent_id";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            fromStatus: drizzle_orm_pg_core.PgColumn<{
                name: "from_status";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            toStatus: drizzle_orm_pg_core.PgColumn<{
                name: "to_status";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            actorId: drizzle_orm_pg_core.PgColumn<{
                name: "actor_id";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            reason: drizzle_orm_pg_core.PgColumn<{
                name: "reason";
                tableName: "support_state_transitions";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: false;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            at: drizzle_orm_pg_core.PgColumn<{
                name: "at";
                tableName: "support_state_transitions";
                dataType: "date";
                columnType: "PgTimestamp";
                data: Date;
                driverParam: string;
                notNull: true;
                hasDefault: true;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
        };
        dialect: "pg";
    }>;
    supportAttachments: drizzle_orm_pg_core.PgTableWithColumns<{
        name: "support_attachments";
        schema: undefined;
        columns: {
            id: drizzle_orm_pg_core.PgColumn<{
                name: "id";
                tableName: "support_attachments";
                dataType: "string";
                columnType: "PgUUID";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: true;
                isPrimaryKey: true;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            parentType: drizzle_orm_pg_core.PgColumn<{
                name: "parent_type";
                tableName: "support_attachments";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            parentId: drizzle_orm_pg_core.PgColumn<{
                name: "parent_id";
                tableName: "support_attachments";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            objectKey: drizzle_orm_pg_core.PgColumn<{
                name: "object_key";
                tableName: "support_attachments";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            fileName: drizzle_orm_pg_core.PgColumn<{
                name: "file_name";
                tableName: "support_attachments";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: false;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            mimeType: drizzle_orm_pg_core.PgColumn<{
                name: "mime_type";
                tableName: "support_attachments";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: false;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            createdAt: drizzle_orm_pg_core.PgColumn<{
                name: "created_at";
                tableName: "support_attachments";
                dataType: "date";
                columnType: "PgTimestamp";
                data: Date;
                driverParam: string;
                notNull: true;
                hasDefault: true;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
        };
        dialect: "pg";
    }>;
    slaPolicies: drizzle_orm_pg_core.PgTableWithColumns<{
        name: "sla_policies";
        schema: undefined;
        columns: {
            scopeKey: drizzle_orm_pg_core.PgColumn<{
                name: "scope_key";
                tableName: "sla_policies";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: true;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            target: drizzle_orm_pg_core.PgColumn<{
                name: "target";
                tableName: "sla_policies";
                dataType: "string";
                columnType: "PgText";
                data: string;
                driverParam: string;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: [string, ...string[]];
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
            dueMinutes: drizzle_orm_pg_core.PgColumn<{
                name: "due_minutes";
                tableName: "sla_policies";
                dataType: "number";
                columnType: "PgInteger";
                data: number;
                driverParam: string | number;
                notNull: true;
                hasDefault: false;
                isPrimaryKey: false;
                isAutoincrement: false;
                hasRuntimeDefault: false;
                enumValues: undefined;
                baseColumn: never;
                identity: undefined;
                generated: undefined;
            }, {}, {}>;
        };
        dialect: "pg";
    }>;
};
type HelpdeskSchema = typeof helpdeskSchema;

type ParentKey = {
    parentType: string;
    parentId: string;
};
type MessageAuthorType = 'staff' | 'customer' | 'system';
type PostMessageInput = {
    authorType: MessageAuthorType;
    body: string;
    visibility?: string;
};
type SupportMessage = {
    id: string;
    parentType: string;
    parentId: string;
    authorType: string;
    body: string;
    visibility: string | null;
    createdAt: Date;
};
type AppendTransitionInput = {
    fromStatus: string;
    toStatus: string;
    actorId: string;
    reason?: string;
    at?: Date;
};
type SupportStateTransition = {
    id: string;
    parentType: string;
    parentId: string;
    fromStatus: string;
    toStatus: string;
    actorId: string;
    reason: string | null;
    at: Date;
};
type AddAttachmentInput = {
    objectKey: string;
    fileName?: string;
    mimeType?: string;
};
type SupportAttachment = {
    id: string;
    parentType: string;
    parentId: string;
    objectKey: string;
    fileName: string | null;
    mimeType: string | null;
    createdAt: Date;
};

declare function addAttachment<S extends HelpdeskSchema>(tx: Querier<S>, key: ParentKey, input: AddAttachmentInput): Promise<SupportAttachment>;
declare function listAttachments<S extends HelpdeskSchema>(tx: Querier<S>, key: ParentKey): Promise<SupportAttachment[]>;

interface SupportCase {
    id: string;
    status: string;
    priority?: string;
    assigneeId?: string;
    categoryId?: string;
    slaBreached?: boolean;
}

declare function postMessage<S extends HelpdeskSchema>(tx: Querier<S>, key: ParentKey, input: PostMessageInput): Promise<SupportMessage>;
declare function listMessages<S extends HelpdeskSchema>(tx: Querier<S>, key: ParentKey): Promise<SupportMessage[]>;

type SlaPolicy = {
    scopeKey: string;
    target: string;
    dueMinutes: number;
};
declare function computeDue(policy: SlaPolicy, from: Date): Date;
declare function isBreached(dueAt: Date, now: Date): boolean;

declare function appendTransition<S extends HelpdeskSchema>(tx: Querier<S>, key: ParentKey, input: AppendTransitionInput): Promise<SupportStateTransition>;
declare function listTransitions<S extends HelpdeskSchema>(tx: Querier<S>, key: ParentKey): Promise<SupportStateTransition[]>;

type AdjacencyMap = Readonly<Record<string, readonly string[]>>;
type TransitionPredicate<Ctx = unknown> = (ctx: Ctx) => boolean;
declare function isValidTransition<Ctx = unknown>(adjacency: AdjacencyMap, from: string, to: string, predicate?: TransitionPredicate<Ctx>, ctx?: Ctx): boolean;

export { type AddAttachmentInput, type AdjacencyMap, type AppendTransitionInput, type HelpdeskSchema, type MessageAuthorType, type ParentKey, type PostMessageInput, type SlaPolicy, type SupportAttachment, type SupportCase, type SupportMessage, type SupportStateTransition, type TransitionPredicate, addAttachment, appendTransition, computeDue, helpdeskSchema, isBreached, isValidTransition, listAttachments, listMessages, listTransitions, postMessage, slaPolicies, supportAttachments, supportMessages, supportStateTransitions };